The voice of the networks
The voice of the networks
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We’re the industry body for the energy networks. We can help you with enquiries about the UK and Ireland’s energy industry.
If you smell gas, think you have a gas leak, or are worried that carbon monoxide fumes are escaping from an appliance, call the free National Gas Emergency Service immediately.
There are different contacts if you’re In Northern Ireland (call 0800 002 001) or the Republic of Ireland (call 1850 20 50 50).
If there’s a power cut or electricity emergency, call 105 free from your mobile or landline and you will be connected to the electricity network operator’s emergency line in your area.
There are different contacts if you’re in Northern Ireland (call 03457 643 643) or the Republic of Ireland (call 1800 372 999).
Type your postcode below to find out who to contact and how.
Customers in the Republic of Ireland should contact ESB Networks for electricity and Gas Networks Ireland for gas.
Our office hours are:
Monday to Thursday 08.30–17.00
Friday 08.30–16.00
If you’re a journalist or content creator looking
for more information about the UK and Ireland’s
energy networks, we can help.
Email us using the form above and view our
latest news in Newsroom.
To keep our teams safe, we are currently working from home and our office is closed. We look forward to welcoming members back soon.
Nearest tube stations
London Bridge – 10 mins walk
Monument – 20 mins walk
Borough – 25 mins walk
Nearest train stations
London Bridge – 10 mins walk
Tower Hill – 20 mins walk
Cannon Street – 25 mins walk
The voice of the networks