The voice of the networks
The voice of the networks
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We’re the industry body for the energy networks. We can help you with enquiries about the UK and Ireland’s energy industry.
If you smell gas, think you have a gas leak, or are worried that carbon monoxide fumes are escaping from an appliance, call the free National Gas Emergency Service immediately.
There are different contacts if you’re In Northern Ireland (call 0800 002 001) or the Republic of Ireland (call 1850 20 50 50).
If there’s a power cut or electricity emergency, call 105 free from your mobile or landline and you will be connected to the electricity network operator’s emergency line in your area.
There are different contacts if you’re in Northern Ireland (call 03457 643 643) or the Republic of Ireland (call 1800 372 999).
Your energy network operator can help you with things like connecting your property to electricity or gas, moving your meter or if you have a power cut. Type your postcode to find out who they are.
Customers in the Republic of Ireland should contact ESB Networks for electricity and Gas Networks Ireland for gas.
Our office hours are:
Monday to Thursday 08.30–17.00
Friday 08.30–16.00
Journalists can contact
our press office on:
Out of hours? Outside of office hours our
team can assist with urgent enquiries
by phone using the number above.
Nearest tube stations
London Bridge – 10 mins walk
Monument – 20 mins walk
Borough – 25 mins walk
Nearest train stations
London Bridge – 10 mins walk
Tower Hill – 20 mins walk
Cannon Street – 25 mins walk
The voice of the networks