The voice of the networks

Who’s my network operator?

Network operators own and operate the wires and pipes which carry energy into your home. They can help if you have a power cut or tell you which energy supplier bills you for the energy you use.

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Type your postcode to find out who your local energy network operator is. They can't help you with your energy bill, but they can tell you who your energy supplier is, if you don't know.

Customers in the Republic of Ireland should contact ESB Networks for electricity and Gas Networks Ireland for gas.

We don't save your postcode search information.

Frequently Asked Questions

  • How are the energy networks responding to COVID-19?

    You can read more about how we're responding to COVID-19 on our dedicated webpage.

  • Who is my gas or electricity supplier?

    Your energy supplier is the company which bills you for the energy you use. Your gas and electricity might be supplied by the same company, or you might be supplied by different companies. You can find out who your energy supplier is by looking at a recent bill.

    Your energy supplier is different from your gas or electricity network operator. Your network operator maintains and operates the wires and pipes which carry electricity and gas from power stations and gas terminals, across the country and into your home. You can read more about how the energy networks operate.

    If you don't have a recent energy bill, you can enter your postcode above and contact your local network operator who will be able to tell you who your electricity supplier is. You can find out who your gas supplier is by using the find my supplier website (just so you know, this website isn't operated by us).

  • I need extra help, what do I do?

    Consider joining the free Priority Services Register. It helps energy companies look after customers who have extra communication, access or safety needs. It helps companies tailor their services to support households that might need extra help.

    There's further help and assistance available on the Ofgem website.

  • Who do I contact if I have a power cut?

    If there’s a power cut or electricity emergency, call 105 free from your mobile or landline and you will be connected to the electricity network operator’s emergency line in your area. In Northern Ireland, call 03457 643643. In the Republic of Ireland, call 1850 372 999.

  • Who do I contact if I smell gas?

    If you smell gas, think you have a gas leak, or are worried that carbon monoxide fumes are escaping from an appliance, call the free National Gas Emergency Service immediately on 0800 111 999.

    In Northern Ireland, call 0800 002 001. In the Republic of Ireland, call 1850 20 50 50.

Energy transmission and distribution maps

Expand the list to see maps of the electricity and gas distribution and transmission companies in Great Britain.

The information on this page is provided in good faith and produced using the best information available at the time it was compiled. We cannot guarantee the complete accuracy of this content and commercial decisions should not be based on it. Energy Networks Association Limited and its members accept no responsibility or liability arising from the use of this information.