Storm Ciara has caused damage to network infrastructure across the UK as a result of fallen trees, branches and other airborne debris, and we would like to thank people for their patience as engineers work to establish the extent of the damage and carry out the necessary repairs.
As of 4pm 9 February, power has been successfully restored to approximately 421,000 customers and work is continuing to safely restore power to around remaining 118,000 currently affected as a result of Storm Ciara.
Engineers are working as quickly as possible in what are very challenging conditions. Issues such as blocked or flooded roads are making access difficult and the continuing wet and windy conditions can delay the repair efforts too.
It is very important that if anyone sees a fallen power line they should keep everyone well away from it and call 105 to report it.
About Energy Networks Association
Energy Networks Association (ENA) is the industry body representing the companies which operate the electricity wires, gas pipes and energy system in the UK and Ireland.
ENA helps its members meet the challenge of delivering electricity and gas to communities across the UK and Ireland safely, sustainably and reliably.
Its members include every major electricity and gas network operator in the UK and Ireland, independent operators, National Grid ESO which operates the electricity system in Great Britain and National Grid Gas which operates the gas system in Great Britain. Its affiliate membership also includes companies with an interest in energy, including Heathrow Airport and Network Rail.
What are energy network operators?
Energy network operators manage and maintain the wires, pipes and other infrastructure which delivers electricity and gas to your home, business and community. They are private companies which are regulated by Ofgem and employ around 45,000 people in the UK and Ireland. They are represented by their industry body, Energy Networks Association (that's us).
Energy supplier or network operator? Energy network operators are entirely separate to your energy supplier, which is the company that bills you for using electricity and gas. Energy suppliers and generators are represented by Energy UK.