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Power reconnected to 323,000 customers after Storm Isha

22 January 2024

The UK’s energy network operators reconnected around 323,000 customers who lost power due to storm damage overnight.


Across the UK, as of lunchtime today (Monday 22 January):

  • 323,000 customers have been reconnected.
  • 46,500 customers are without power in Great Britain.
  • 24,000 customers are without power in Northern Ireland.
  • Around 5,000 field staff and technicians are working to fix damage and reconnect power, in addition to thousands of customer service and support staff.
  • Helicopters and drones are being used to speed up damage assessments.

In areas worst affected by Storm Isha, it may be tomorrow before all customers are reconnected in Great Britain. In Northern Ireland it is likely that this will be a multi-day event. A further update will be issued later today. 

Customers in Great Britain can enter their postcode at to find updates from their local network operator or call 105 if they are unable to go online and need support. In Northern Ireland, customers can report a power cut and receive updates at

Lawrence Slade, Chief Executive of Energy Networks Association which represents the UK’s electricity network operators, said:

“Thousands of field staff and technicians have already reconnected around 323,000 customers who lost power due to storm damage and they are continuing to work to reconnect customers still affected as quickly and safely as possible. Where conditions allow today, we will be using helicopters and drones to speed up damage assessments and deploy engineers quickly to  where they are needed most, fixing damage and getting people reconnected.”

Storm Jocelyn

Network operators are also carefully monitoring Storm Jocelyn, which has been named by Met Eireann today. According to the Met Office, "wind gusts are expected to reach 55 to 65 mph across northwestern Scotland while there is potential for winds to gust to 75 to 80 mph in a few places, in particular exposed parts of the Western Isles and coastal northwest Scotland early on Wednesday morning."


Storm Isha helicopter patrol (Photo Credit: Electricity North West / ENA)


Notes to editor

A further update is expected this evening.

About us

Energy Networks Association (ENA) is the industry body representing the energy networks. Our members include every major electricity network operator in the UK. The electricity networks are at the heart of the energy transition. They directly employ more than 26,000 people in the UK, including 1,500 apprentices. They are spending and investing £33bn in our electricity grids over the coming years, to ensure safe, reliable and secure energy supplies for the millions of homes and businesses reliant on power every day.

Press contacts

You can contact ENA's press office by emailing For urgent or out-of-hours enquiries from journalists, please call 0204 599 7691.