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Storm Bella: meet the people behind the power

27 December 2020

Press contacts

ENA press office

+44 (0)7792 220 974
[email protected]

Every day of the year there are thousands of people working behind the scenes to keep the UK’s lights on.

In England, Scotland and Wales, there are six Distribution Network Operators (DNOs) that operate in different geographical regions and multiple Independent Distribution Network Operators (IDNOs) that operate across regions. 

DNOs and IDNOs are each responsible for ensuring that homes and businesses have electricity 24 hours a day, 365 days a year. Watch the video below to get a glimpse into the vast array of roles that people carry out within the electricity networks on a daily basis.

If you have a power cut, you can call 105 no matter who you choose to buy electricity from. It’s free of charge and will put you through to your local network operator who can give you help and advice. You can also follow your local energy network operator on Twitter.

How you can prepare for Storm Bella

  • Keep a mobile phone fully charged
  • If you experience a power cut, call 105 for free
  • Keep a torch handy in case you are without power during the night
  • Have warm clothes and blankets accessible
  • Check on vulnerable neighbours

Found or seen a dangerous situation?

If you see a fallen power line or dangerous situation involving electricity infrastructure, stay away and call 105. If there is an immediate risk to life, dial 999.

Notes to editors

Filmed before the Coronavirus pandemic.

About Energy Networks Association

We’re the industry body for the energy networks. Our members own and operate the wires and pipes which carry electricity and gas into your community, supporting our economy. The wires and pipes are the arteries of our economy, delivering energy to over 30 million homes and businesses across the UK and Ireland. To do this safely and reliably, the businesses which run the networks employ 45,000 people and have spent and invested over £60 billion in the last eight years.

Learn more about how the energy networks operate and who we represent.

Press contacts

ENA press office

+44 (0)7792 220 974
[email protected]