Storm damage is disrupting power supplies in parts of the country.
Power cuts are rare but during extreme weather conditions, like storms Malik and Corrie, they become more likely. Engineers, technicians and support staff work 24/7 to ensure you are reconnected as quickly as possible should you experience a power cut.
You can take some simple steps to prepare for bad weather.
- Keep a mobile phone fully charged
- If you experience a power cut, call 105 for free
- Keep a torch handy in case you are without power during the night
- Check on vulnerable friends, family and neighbours and make sure they're prepared too
You should be aware that your phone might not work during a power cut. You can find more information on the Ofcom website.
How to keep up-to-date
You can follow the latest local updates from the UK energy network companies on Twitter. To find your local network operator, as well as their contact information and social media channels, you can use our postcode finder tool.
If you need extra help…
Network operators work with suppliers to maintain a free Priority Services Register to help identify vulnerable customers who may need additional support during a power cut.
If you see a dangerous situation…
It is very important that if you see a fallen power line you keep everyone well away from it and call the emergency number to report it. Calling the emergency number will connect you to your local network operator. This is also who you should call if you have a power cut.
How are the energy networks preparing?
The energy networks are very resilient and built to withstand severe weather and energy network operators are prepared in case the weather interrupts your electricity supply.
However, during a storm, objects like trees, branches and other debris can be blown around by the wind and cause damage. For example, if this debris lands on power lines or other infrastructure it can cause damage and result in power cuts.
Network operators are monitoring the developing storm closely and making preparations. While they can’t predict the precise location or severity of any weather damage, network operators are taking steps like arranging for extra staff to be available and moving vehicles and equipment to strategic locations. They are also in contact with local resilience partners to aid preparations and are directly contacting their Priority Service Register customers in advance.
The companies which operate our country’s energy networks invest millions of pounds every year to keep your energy flowing while sustaining the challenges faced by increased demand and adverse weather.
Notes to editor
Photo: Northern Ireland Electricity engineers working in Scotland during Storm Arwen.
About Energy Networks Association
Energy Networks Association (ENA) is the industry body representing the companies which operate the electricity wires, gas pipes and energy system in the UK and Ireland.
ENA helps its members meet the challenge of delivering electricity and gas to communities across the UK and Ireland safely, sustainably and reliably.
Its members include every major electricity and gas network operator in the UK and Ireland, independent operators, National Grid ESO which operates the electricity system in Great Britain and National Grid Gas which operates the gas system in Great Britain. Its affiliate membership also includes companies with an interest in energy, including Heathrow Airport and Network Rail.
What are energy network operators?
Energy network operators manage and maintain the wires, pipes and other infrastructure which delivers electricity and gas to your home, business and community. They are private companies which are regulated by Ofgem and employ around 45,000 people in the UK and Ireland. They are represented by their industry body, Energy Networks Association (that's us).