ENA welcomes Ofgem publication of energy network price control annual reports

Release: Immediate

Date: 19/12/17

Energy Networks Association has today welcomed the publication of network price control annual reports by the energy regular Ofgem highlighting the strength of energy network companies’ performance over the last 12 months.

Commenting on the publication, Energy Networks Association Chief Executive David Smith said:

“Record levels of customer satisfaction, a halving of the number and length of power cuts since 2002 and costs that are down 17% since privatisation and in recent years are either stable or falling, today’s annual reports are proof Britain's energy network companies are delivering for households, businesses and communities and the price control system is working, and working well.

“As our energy market goes through some of the biggest changes it has faced since it was first set-up, these reports make clear how network companies’ are building on their track record of performance, affordability, investment and innovation to help deliver that change.

“We’re pleased that Ofgem recognises the hard work and strong performance made by all network companies and we look forward to working with them to deliver continued strong performance across the current price control period and into the next.”


Notes to Editors

  • Energy Networks Association (ENA) represents the companies that operate and maintain the gas and electricity grid network in the UK and Ireland. Serving over 30 million customers, they are responsible for the transmission and distribution network of “wires and pipes” that keep our lights on, our homes warm and our businesses running.
  • The press release announcing the Reports’ publication - “Ofgem publishes latest annual reports on energy network price controls” - is available online here.
  • The annual reports show that customer satisfaction with local networks is at records levels. In 2016/17 the score was 8.8 out of 10 for electricity distribution and 8.8 out of 10 for gas distribution. This the highest level since records began in 2013.
  • In 2016/17 the number of power cuts across Great Britain reduced by 3% compared with 2015/16. Overall the number and length of power cuts has almost halved since 2002.



  • The below table summarises recent changes to network charges on the average energy bill:




Electricity networks




Gas networks




Networks total




Annual change




  • More than 2.8 GW of smaller scale generation such as solar farms was connected to the electricity distribution network in 2016/17, a 60% increase on the previous year.
  • Since the start of the gas distribution price control in 2013, more than 50,000 more fuel poor customers have been connected to the mains gas grids so they can get cheaper energy. 
  • Electricity distribution and electricity transmission network companies have reduced the carbon footprint of their networks in the past two years by 850,000 CO2e.
  • For more information contact:

Ed Gill

UK & European Head of Press and Public Affairs

T: +44 (0) 20 7706 5157

M: +44 (0) 7725 372 758