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Smell gas?

If you smell gas or are worried about gas safety, call the national gas emergency number at any time, day or night and you will be put through to a trained operator who will take all the details.

Gas flame and pot on a stove top

In Great Britain, call 0800 111 999. In Northern Ireland call 0800 002 001 and in the Republic of Ireland call 1850 20 50 50.

Smell gas?

  • DO open doors and windows to ventilate the property
  • DO turn off the gas at the mains tap. This can usually be located near the gas meter and has a handle that can be turned 90 degrees. If the gas leak is in a cellar or basement, do not enter and instead evacuate the building
  • DO call the national gas emergency number

If you suspect you have a gas leak or you smell gas, it is important that you don’t do any of the following as these could place you in further danger:

  • DON’T turn any power or light switches on or off
  • DON’T light any sort of flame within the property
  • DON’T use any appliances that could cause a spark

Sometimes a gas leak can lead to you feeling physical symptoms such as dizziness, fatigue, nausea and headaches. These symptoms should ease when you leave the property, however you should visit your GP as a precaution if you’ve been exposed to a gas leak.

If a gas main pipe is dug up or breached, contractors should call the emergency helpline number.

You should call 999 if:

  • Someone is in immediate danger
  • Someone needs immediate emergency medical care
  • A crime is taking place or about to happen