Energy Networks Association comment: RIIO 2 Framework

Monday 30 July 2018

Responding to today’s publication of Ofgem’s RIIO-2 framework, David Smith, Chief Executive of Energy Networks Association, says:

“Energy networks are focused on providing homes and businesses with a safe, reliable network and the best possible service. Since 1990 they have improved significantly the reliability of their networks while at the same time cutting costs for consumers by around 17%. They are the nerve-centre of a low cost, smarter and cleaner energy system and are responsible for delivering a range of exciting new services for their customers.”

“Dynamic regulation is fundamental to help the networks continue enabling new, low carbon technologies while responding to the changing needs of consumers. RIIO-2 must allow networks to carry on delivering while also being founded on the principles of transparency and stability to provide predictability for investors, innovators and consumers.”

“Customers are at the heart of our businesses so we will be looking to build on our track record of high customer satisfaction throughout the current price control period and into RIIO-2. New Customer Engagement Groups will help us to reflect customers’ views so we can take them into consideration for future plans. Network companies look forward to working closely with Ofgem in the weeks and months ahead on their RIIO-2 proposals.”

Notes to editors

  • ENA represents the companies that operate and maintain the gas and electricity grid network in the UK and Ireland. Serving over 30 million customers, they are responsible for the transmission and distribution network of “wires and pipes” that keep our lights on, our homes warm and our businesses running.

For more information or to arrange an interview with an ENA spokesperson please contact: 

Peter Kocen

Senior Press and Public Affairs Manager

T: +44 (0) 20 7706 5118   M: +44 (0) 7792 220 974