Gas Emergencies
999 is for use when an IMMEDIATE RESPONSE is required and should only be used if:
- Someone is in immediate danger.
- Someone needs immediate emergency medical care.
- A crime is taking place or about to happen.
In any other circumstance, please use the contact number below.
If you smell gas or are worried about gas safety, call 0800 111 999 at any time, day or night.
Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details.
If a gas main is dug up or breached, contractors should call the emergency helpline number on 0800 111 999.
If you smell gas:
- Turn off gas at the valve unless the meter is in the basement or cellar – if you smell gas there, evacuate the building.
- Extinguish all naked flames.
- Don’t smoke or strike matches.
- Don’t touch electrical switches – turning switches on or off can ignite escaping gas.
- Open windows and doors to get rid of gas by ventilating the rooms.