Electricity Emergencies

999 is for use when an IMMEDIATE RESPONSE is required and should only be used if:

  • someone is in immediate danger
  • someone needs immediate emergency medical care
  • a crime is taking place or about to happen

In any other circumstance, please use the contact numbers below.

To report power cuts or cable strikes, vandalism to substations or other network structures, cables down or other dangerous incidents, please call the local electricity company:

  • North Scotland: SSE Power Distribution
  • 0800 300 999
  • South Scotland: SP Energy Networks 
    0845 272 7999
  • North East England: Northern Powergrid 
    0800 668 877
  • North West: Electricity North West
    0800 195 4141
  • Yorkshire: Northern Powergrid
    0800 375 675
  • East Midlands: Western Power Distributon 
    0800 056 8090
  • West Midlands: Western Power Distribution 
    0800 328 1111
  • Eastern England: UK Power Networks 
    0800 783 8838
  • South Wales: Western Power Distribution
    0800 052 0400
  • Southern England: SSE Power Distribution 
    08000 727 282
  • London: UK Power Networks 
    0800 028 0247
  • South East England: UK Power Networks 
    0800 783 8866
  • South West England: Western Power Distribution 
    0800 365 900
  • North Wales, Merseyside & Cheshire: SP Energy Networks 
    0845 272 2424

Be prepared - click here to download an emergency contact information leaflet.