WS2 - Customer Experience
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If you would like to learn more about the products planned for 2018, please refer to the Phase 2 Project Initiation Document.
This document aims to describe the different types of connection that DNOs may offer in response to requests from customers. Customers seek more clarity on the different types of connection available and the level of supply security they provide. In addition, as some networks become constrained, customers will need to more carefully consider what they need and what they wish to pay for in terms of connection availability. Useful links are included at the end of this document for customers seeking guidance on getting connected.
Product: Customer Information Requirements
Product: Customer Category Descriptions